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Twinlab Consolidated Holdings, Inc. Boca Raton, Florida · EIN 46-3951742

Legal

Privacy policy

Revised October 8, 2026 · TWINLAB CONSOLIDATED HOLDINGS, INC. · EIN 46-3951742

The short version

Written out because a policy nobody reads protects nobody. A summary only. Obligations sit in the numbered sections that follow.

  • TWINLAB CONSOLIDATED HOLDINGS, INC. is the controller. A request comes here and is answered here.
  • We collect what an order needs: name, email, delivery address and payment details, plus a mobile number if, and only if, you ask for texts.
  • Personal information is not offered for sale. Not to brokers, not to other sellers, at any figure.
  • No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text opt-in data and consent are never sold, rented or shared, and sit outside every other kind of sharing described below.
  • Texts are marketing, sent solely to those who asked to receive them. Order paperwork goes to your email address, never by text.
  • You can be removed whenever you like by replying STOP or using the removal form.
  • Consenting to texts is never required in order to buy.
  • You can ask what is held on you and have it deleted, at support@twomarkuplabs.com.
  • We do not knowingly deal with anyone under eighteen.

TWINLAB CONSOLIDATED HOLDINGS INC (“we,” “us,” or “our”), operated by TWINLAB CONSOLIDATED HOLDINGS, INC. (EIN 46-3951742), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit twomarkuplabs.com or interact with our SMS communications.

1. The data we hold

We collect only what an order or a request actually requires.

  • Contact and order details: name, email, shipping and billing address, plus a mobile number if, and only if, you opt in to texts.
  • Site usage: IP address, browser type, pages visited and timestamps, via cookies and similar technologies.
  • Device information: device identifiers and mobile network information.

2. Mobile numbers and the text programme

Giving a mobile number and ticking the opt-in box is consent for TWINLAB CONSOLIDATED HOLDINGS INC to send recurring automated marketing and informational texts to it. How often they go out varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and the consent record behind it are never sold, rented or passed on, and they sit outside every other category of sharing described anywhere in this policy.

3. Why we hold it

  • Fulfilling orders and providing the communications you requested.
  • Issuing order confirmations, despatch notices and delivery updates.
  • Sending offers and announcements where consent has been given.
  • Improving the website and the experience of using it.
  • Responding to enquiries and complying with the law.

4. Tracking technologies

We use cookies and similar technologies for site functionality and traffic analysis. They can be managed or removed entirely through your browser, and the site remains usable if you do.

5. Who else sees it

Your personal information is not for sale, at any price, to anybody. It is shared with the service providers who make the transaction work, namely payment, shipping, the SMS platform and analytics; where the law compels disclosure; and on a transfer of the business. SMS opt-in data is excluded from all three, as set out above.

6. Access, deletion and the CCPA

Under the California Consumer Privacy Act you may request to know what personal information we hold, require its deletion, and opt out of its sale; we do not sell personal data, so the last is already the position. No request will be met with worse service or a worse price. Send it to support@twomarkuplabs.com.

7. Security

Industry-standard safeguards protect the information held here, and access to it is restricted to staff whose work requires it. No method of transmission over the internet is completely secure, and we will not pretend otherwise.

8. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their personal information.

9. Updates

This policy is revised as practices change. Whatever is published on this page, under the date at the top, is the version in force.

10. Where to send a request

TWINLAB CONSOLIDATED HOLDINGS, INC.
EIN 46-3951742
4800 T-Rex Avenue Suite 305, Boca Raton FL 33431
US
Email: support@twomarkuplabs.com

Asking about your information

No form and no statute needs citing, and the request does not have to find its way to the right company first: TWINLAB CONSOLIDATED HOLDINGS, INC. is the controller. Telephone +1 (469) 498-1986 during Monday to Friday, 8am to 6pm Central, write to support@twomarkuplabs.com, or post it to TWINLAB CONSOLIDATED HOLDINGS, INC., 4800 T-Rex Avenue Suite 305, Boca Raton, FL 33431, US. Specify whether you want access, rectification or erasure. We acknowledge within two business days and complete within 30, confirming back in writing.

To come off the text list, reply STOP to any message, use the removal form, telephone us, or write and ask. Each takes effect at once. The Terms of sale cover the remainder, including the 60-day return window.